FREQUENTLY ASKED QUESTIONS
ARE THESE FRAMED?
No, you'll receive the art on the canvas so that you can hang/frame to your liking
WHAT IS YOUR RETURN POLICY?
You will receive a full refund. The refund will be processed after we've received the returned item. Once we've issued the refund, it can take 3-5 business days for the funds to appear back on your account.
DO YOU INSURE THE SHIPPING?
No we do not insure shipping .
HOW ARE THESE PACKAGED FOR SHIPPING?
Oil paint on paper is shipped in a cardboard tube.
Oil paint on canvas it’s shipped in a cardboard box.
DO I RECEIVE A CERTIFICATE OF ORIGINALITY?
We only sell original art so yes you will get a certificate of originality [signature of the artist]
ARE YOU FLEXIBLE ON PRICE?
Yes we are flexible on price.
HOW QUICKLY WILL YOU SHIP AFTER PURCHASE?
1-2 business days and shipping is free.
CAN I COME VIEW/BUY IN PERSON?
Yes, you're welcome to come by with a scheduled appointment.
DO YOU OFFER LOCAL DELIVERY?
Yes we'd be happy to. We deliver within a 20 mile radius from East Dundee.