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FREQUENTLY ASKED QUESTIONS

ARE THESE FRAMED?

No, you'll receive the art on the canvas so that you can hang/frame to your liking

WHAT IS YOUR RETURN POLICY?

You will receive a full refund.  The refund will be processed after we've received the returned item.  Once we've issued the refund, it can take 3-5 business days for the funds to appear back on your account.

DO YOU INSURE THE SHIPPING?

No we do not insure shipping .

HOW ARE THESE PACKAGED FOR SHIPPING?

Oil paint on paper is shipped in a cardboard tube.

Oil paint on canvas it’s shipped in a cardboard box.

DO I RECEIVE A CERTIFICATE OF ORIGINALITY?

We only sell original art so yes you will get a certificate of originality [signature of the artist]

ARE YOU FLEXIBLE ON PRICE?

Yes we are flexible on price.

HOW QUICKLY WILL YOU SHIP AFTER PURCHASE?

1-2 business days and shipping is free.

CAN I COME VIEW/BUY IN PERSON?

Yes, you're welcome to come by with a scheduled appointment.

DO YOU OFFER LOCAL DELIVERY?

Yes we'd be happy to.  We deliver within a 20 mile radius from East Dundee.

FAQ: List
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